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Call Customer Service on
+639563643080
+639684730542
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Come Visit Us @ Mrs. Leather
Address
3F Glorietta 5 Ayala Center Makati,
Metro Manila, Philippines
FAQs
Are your bags authentic?
Yes. Every item we sell is carefully inspected for authenticity before being listed. We only source authentic luxury handbags from trusted suppliers and private collectors.
Whenever available, we also include the original receipt, authenticity card, dust bag, box, or other accessories in the product listing.
Do you sell brand new bags?
Most of our collection consists of pre-owned luxury handbags in excellent condition. We occasionally offer unused or store-fresh items, which will be clearly indicated in the product description.
How do you grade the condition of your bags?
We carefully inspect every bag and disclose its condition honestly.
Our general grading guide:
Like New – Minimal to no signs of use
Excellent – Very light signs of wear
Very Good – Minor wear consistent with careful use
Good – Visible signs of use but fully functional
Fair – Noticeable wear reflected in the price
Please review all photos and descriptions before purchasing.
Can I request additional photos or videos?
Absolutely! We are happy to provide additional photos or videos so you can inspect the item before purchasing.
Are the photos actual photos of the bag?
Yes. Unless otherwise stated, all photos shown are of the actual item you will receive.
Do you guarantee authenticity?
Yes. We stand behind the authenticity of every item we sell.
If an item is proven by a recognized luxury authentication service to be counterfeit, we will work with you in accordance with our Authenticity Guarantee.
Do you accept returns?
Due to the nature of luxury resale items, all sales are generally final.
Returns are only accepted if:
The wrong item was shipped, or
The item is significantly different from the listing.
Please inspect all photos and descriptions carefully before placing your order.
